Wilmer ‘thanks’ telecommunicators

WILMER – They are often the first at the scene, virtually that is.

They are the voice you hear behind the 911 call when you are in need.

They are the individuals who get help there – fast.

The City of Wilmer honored its telecommunicators last week - April 12 to 18 - in honor of National Public Safety Telecommunications Week. A proclamation was read on the telecommunicator’s behalf reminding residents that these individuals are an integral part of any 911 call.

Telecommunicators are the vital link for police officers and firefighters providing information and safety to all involved as necessary.

In honor of National Public Safety Telecommunications Week, Wilmer Police Chief Victor Kemp expressed the importance of honoring and supporting the true “First Responders” of the Wilmer Police Department.

“With heartfelt appreciation, thank you Laura Russell, Kim Hall, Bonnie Tennison, Orlina Gomez, Teresa Morales and Patsy Benner,” Kemp said. “They are the first voice between our citizens and emergency responders.

Kemp added the job of a telecommunicator is “full and demanding. Their responsibility impacts city services well beyond answering a telephone call or a 911 request for emergency services.

“They are the glue that holds multiple facets together from police, fire, EMS, courts, warrants and much more.”

These professionals are required by the Texas Commission On Law Enforcement to train, pass a state exam and receive continuing education as well as mandated special courses for every two-year training cycle in order to maintain their required Telecommunicators License.

“The citizens of Wilmer are blessed to have some of the best,” Kemp concluded. “As with all of the Wilmer PD family, our communications team also serves with honor and protects with vigilance.”