Atmos Energy advises: Sign up for service early
By 09/27/2007 00:00:00
DALLAS — 'Once the mercury starts dropping, we get inundated with calls and our schedules fill up rapidly,' said John Paris, president of Atmos Energy's Mid-Tex Division.
The best time to call is during the evening or on weekends. Mondays are typically a very busy day, especially between 10 a.m. and 2 p.m. Atmos Energy's two customer contact centers, which are both in Texas, receive approximately 20,000 calls per day.
Both centers are open 24 hours per day, 7 days a week. People who call during a busy time can use the automated phone system to schedule a return call from an agent, rather than wait on hold.
To re-establish or start new service, please call Atmos Energy toll-free at 1-888-ATMOS-00 or 888-286-6700, to speak with an agent.
Energy assistance and efficiency
Energy assistance funds are also available to help pay monthly gas bills for those who qualify.
Customers can go to the Atmos Energy Web site, www.atmosenergy.com, and look under 'Energy Assistance' for help in locating assistance agencies in their state.
Customers interested in energy efficiency information and tips on reducing energy usage can go to www.ManageYourEnergyBills.com.
About Atmos Energy
Atmos Energy Corporation, headquartered in Dallas, is the country's largest natural gas-only distributor, serving about 3.2 million gas utility customers.
Atmos Energy's utility operations serve more than 1,500 communities in 12 states from the Blue Ridge Mountains in the East to the Rocky Mountains in the West. Atmos Energy's nonutility operations, organized under Atmos Energy Holdings, Inc., operate in 22 states.
They provide natural gas marketing and procurement services to industrial, commercial and municipal customers and manage company-owned natural gas storage and pipeline assets, including one of the largest intrastate natural gas pipelines in Texas.
Atmos Energy is a Fortune 500 company.
For more information, visit www.atmosenergy.com.