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Watching out for your Money: 2011 Consumer Action Handbook

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We each have different roles throughout life: parent, sibling, child, boss, employee, friend. But one part everyone plays is that of a consumer, and it's important to know how to protect your money and have the latest details on ever-changing rules and regulations in today's marketplace.

The free 2011 Consumer Action Handbook from the Federal Citizen Information Center helps you make smart purchases and handle customer disputes. This year's edition features:

  • Full rules of the credit CARD Act, the new law designed to protect you from surprise fees, rate increases, and other penalties

 Precautions to take when you're shopping online and on social networking sites

  • Pros and cons of investing in gold and protecting against investment scams
  • Tips on "going green" and living an eco-friendly lifestyle
  • Financing information for college and higher education
  • Contact information for over 1,500 consumer and corporate offices and a sample complaint letter, to take action when you have a problem with a product or service
  • Suggestions on building a healthy credit score and report

You can order the free Consumer Action Handbook in print, download it or get all the helpful information online at consumeraction.gov. For consumer information in Spanish, visit consumidor.gov to read or order the Guía del Consumidor--the marketplace guide for the Spanish-speaking audience.

Everyone is a consumer—-and with the help of the Consumer Action Handbook, you can be as informed and prepared as possible.

The Federal Citizen Information Center connects people with government benefits, services and information through its family of websites, including Pueblo.gsa.gov, USA.gov, GobiernoUSA.gov and ConsumerAction.gov; by phone at 1-800-FED-INFO (1-800-333-4636) and with publications by mail from Pueblo, Colorado. FCIC is part of the U.S. General Services Administration’s Office of Citizen Services and Innovative Technologies.


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